Return Policy:
At Brothers-Graphics, we strive to ensure your satisfaction with every purchase of our high-quality car decals. If, for any reason, you are not completely satisfied with your order, we have established the following return policy to provide you with a hassle-free experience:
Return Eligibility:
• Returns are accepted within 30 days from the date of purchase.
• To be eligible for a return, the item must be unused and in the same condition as received, with all original packaging.
Return Process:
• Please contact our customer support team at [sadekov@hotmail.com] to initiate the return process.
• Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
Return Shipping:
• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping service to ensure your return is received.
Refund or Exchange:
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed to the original method of payment. Exchanges for a similar item are also available.
Non-Returnable Items:
• Customized or personalized items are non-returnable unless there is a manufacturing defect or an error on our part.
Damaged or Defective Items:
• In the rare event that you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.
Cancellations:
• Orders can be canceled within 24 hours of purchase. After that period, the order is considered final and cannot be canceled.
By making a purchase on our site, you agree to adhere to the terms of this return policy.
Thank you for choosing Brothers-Graphics. We value your satisfaction and are committed to providing a positive shopping experience.
Brothers-Graphics
Norway, Fosnavåg, 6090, postboks 217
Sadekov@hotmail.com
+4799886497
