WE SHIP WORLDWIDE (with some exceptions)
All our products are carefully packed to order in our studio. Processing might take up to 3 business days before your lovely package is on its way but usually, we ship items in 1-2 business days.
All of our packages are shipped from Europe with International Air Mail (with/or without a signature on delivery) and will be delivered to your door by your local post office.
Tracking
We offer tracking for all orders (except shipment to some countries).
Estimated delivery time
Our shipping estimates do not include the time used for Customs procedures on the country of destination. That means that sometimes it may take longer (or shorter) depending on where you live. Some orders may experience customs delays if your country is not part of the EU because your order may be subject to import duties, custom tariffs or VAT charges. For orders shipped to countries outside the European Union, we are not responsible for the cost of any specific taxes payable in the destination country. These are in addition to, and not included in, the cost of shipping and are incurred at the time of delivery. Customers are responsible for all international customs and duty fees.
Estimated delivery time
- to US 3-4 weeks (Omniva).
- to Japan 4 weeks (Omniva).
- to Canada 3-4 weeks (Omniva)
- to EU 7-10 business days (Omniva)
- to Australia 3 weeks (Omniva)
- to Asian countries, delivery can be very different (Contact us for clarification).
If you do not receive anything, please, contact us only in 15 days after receipt of the notification about sending.
PURCHASES AND PAYMENT
We accept the following forms of payment:
- PayPal
Credit and Debit Cards:
• Visa
• MasterCard
• American Express
• Discover
• JCB
• Diners Club
Digital Wallets:
• Apple Pay
• Google Pay
• Microsoft Pay
• Alipay
• WeChat Pay
Local Payment Methods:
• SEPA Direct Debit (Eurozone countries)
• iDEAL (Netherlands)
• SOFORT (Austria and Germany)
• Bancontact (Belgium)
• Giropay (Germany)
• EPS (Austria)
• P24 (Poland)
• Multibanco (Portugal)
Bank Transfers:
• ACH transfers (United States)
• BECS Direct Debit (Australia)
• Bacs Direct Debit (United Kingdom)
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
